Search Quality Rater
WeLocalizeJuly 2023 - Present
- Review and rate AI search responses based on criteria outlined by clients
- Provide accurate feedback to help improve machine learning of appropriate search results
- QA and user testing
Virtual Interior Designer
Havenly Interior DesignMarch 2022 to January 2023
- Interface with clients to create an e Design of their space according to their style and specifications.
- Meet quotas for customer satisfaction and sales from selected products in each design delivered.
- Source products across wide variety of vendors.
- Deliver each design phase on time.
- Collaborate with the design team on new products and projects
Commercial Interior Design
Starrex InternationalJanuary 2021- May 2022
- Virtual Design of executive office space in commercial setting - including build out of 3d virtual space and 3d models of products
- Sourcing and purchasing of all approved products for new space requiring the management of multiple vendors.
- Design and implementation of company signage including multiple logos as well as industry specific banner artwork for use as display in office or trades how.
- Installment of approved designs which includes assembly when necessary of furniture items, installation of wall treatments such as full wall murals and faux stone wall panels, as well as refinishing of several furniture items.
Design Lead
Modsy.comOctober 2018 to February 2020
- Development and management of over 20 remote interior design stylists
- Responsible for Interior Design for top tier customer base
- Responsible for maintaining excellent customer satisfaction scores on all designs submitted
- Implemented training program for stylists with below average customer service scores
- Successfully guided all probationary stylists in my group back to above average scores within a two week time frame
- Provided weekly contributions as part of the management team for our style network.
Graphic Designer
Freelance DesignerJanuary 2009 to October 2018
- Design and deliver complete website packages including all design elements and functionality
- Management of social media strategy to increase website performance
- Ongoing website content management including website landing pages, home page promo features, image galleries, blog articles, videos, social media posts, and more
- Graphic design of business letter head, business cards, flyers, coupons, logos, print and online ads, photo editing and retouching.
- Design and maintain identity and marketing campaigns for various clients
- Blog writing / management development
- Launched and managed online auction house for fine art
- Design and management of online storefronts for selling merchandise online.
Director, Online Assets
Hotel Management of New OrleansJanuary 2008 to January 2009
- Managed all company graphic design projects including print and online design work.
- Responsible for managing all vendor relationships and interactive agency relationships.
- Management of all online content and design for 6 major company websites including: frenchquarter.com, placedarmes, hotelstmarie.com, princeconti.com, valentinohotels.com, and basinststation.com
- Responsible for state-wide database of destination content called LAsameday.
- Responsible for management and maintenance of all search engine marketing.
- Responsible for strategy, design, deployment and database management for company email campaigns.
Sr. Manager Online Marketing
Memphis Convention and Visitor's BureauSeptember 2007 to December 2008
- Responsible for managing all vendor relationships and interactive agency relationships.
- Responsible for the project management of major site redesign.
- Managed and maintained all online graphic design needs.
- Required to provide recommendations for project outline and plan for upcoming fiscal year.
- Manage the day -to-day content generation and maintenance of all Bureau websites.
- Work with members to maintain current and relevant copy online and collaborate on stronger marketing initiatives for our businesses online.
- Create and manage online marketing campaign surrounding new 2008 marketing/PR initiative.
- Managed monthly email campaign including design and content generation.
Director, Online Marketing
Hilton Hotels CorporationSeptember 2001 to December 2006
- Responsible for a multi -million dollar budget and the negotiation and management of multiple web content vendors.
- Led team of four marketing managers Responsible for design and content management of all brand marketing campaigns and promotions appearing on brand websites.
- Member of the first ecommerce team to develop, implement, and then train marketing/agency teams on standardized SEO SEM guidelines across all brands for guaranteed optimal search results.
RIDQC Certification in Interior Design
New York Institute of Art and DesignJune 2022 to Present
Bachelor of Arts Degree
University of Memphis, Memphis TN1994 to 1998
Magna Cum Laude Graduate
GPA: 3.8
Major: English
Minor: Spanish